Job Description

Middle School Receptionist

Ivy Academy is hiring a Middle School Receptionist to be the first point of contact for students, families, staff and visitors. Paid training begins in April 2027, and the role starts full duties with the 2027–28 school year in July 2027. Ivy Academy follows HCDE's school calendar; this is a 10 month position which means his position is off on breaks & for summer.

Ivy Academy is a school community committed to academic excellence, character growth and a welcoming environment for every student. Our middle school front office sets the tone for each day. We are looking for a warm, organized professional who enjoys working with young people and helping families feel at home.

Key Responsibilities

The receptionist keeps the front office running smoothly and safely throughout the school day.

• Greet students, parents, staff and visitors with a professional, friendly manner.
• Answer and route phone calls, emails and messages promptly.
• Manage visitor check-in and badge procedures in line with school safety policies.
• Record daily student attendance, tardies, early dismissals and absence calls.
• Coordinate with the school nurse and staff on student health and wellness visits.
• Receive, sort and distribute mail, deliveries and items dropped off for students.
• Maintain accurate records in the student information system.
• Support the principal and office staff with scheduling, filing, copying and data entry.
• Help communicate announcements, events and reminders to families.
• Keep the reception area clean, organized and welcoming.
• Follow emergency procedures and assist during drills and school events.
• Handle confidential student and family information with discretion.
• Handle intake of funds for operations, field studies and events.

Qualifications

Candidates need a high school diploma and strong people skills; school office experience is a plus.

• High school diploma or GED.
• At least two years of experience in reception, customer service or office administration.
• Clear, courteous, & grammatically cohesive communication in person, by phone and in writing.
• Proficiency with email, word processing and spreadsheets.
• Strong organization and the ability to juggle frequent interruptions & multiple tasks at one time
• Ability to maintain confidentiality.
• Clear boundaries with students & parents
• Successful completion of a background check and fingerprinting.
• Availability for the full training period starting April 2027.

• Experience working in a school or with adolescents.
• Familiarity with a student information system (e.g., PowerSchool, Infinite Campus).
• Bilingual skills, especially [language(s) common in your community].
• CPR and First Aid certification, or willingness to obtain it.

Key Dates and Training

The new receptionist trains alongside the current front office team in spring 2027, then takes on the role independently when the 2027–28 school year begins in July 2027.

1. Application deadline: January 31, 2027
2. Interviews: February 8-26, 2027
3. Offer and onboarding paperwork: April 5, 2026
4. Training begins — April 2027: Hands-on shadowing of daily front office routines, attendance and visitor procedures, the student information system, and safety protocols. Training schedule: TBD
5. First day in the role —August 4th, 2027

Compensation and Benefits

This position pays $12–$17 per hour, commensurate with experience, and training hours in April–June 2027 are paid.

• Health, dental and vision insurance
• Retirement plan
• Paid time off and school holidays

Ivy Academy is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status or any other protected characteristic.

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